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A sound default title and close strategy is essential for mitigating loss, optimizing efficiency and supporting borrowers. You need a default servicing partner that can deliver solutions across the entire default lifecycle — from delinquency through disposition. ServiceLink has invested in default innovation so that we can provide servicers and investors with the expertise, technology, scalability and national scope they need to meet every default challenge head-on.
When delinquency occurs, we work to find a solution to help keep your borrowers in their home. The Bison default services team communicates the opportunity to take advantage of a reduced interest rate, longer repayment terms, reduced principal or other loan modification options clearly and respectfully.
Bison offers a variety of insurance services, depending on the internal requirements of any given transaction: CRE Modification Guarantee (CMG), endorsement on a previously issued policy, stacked policy, new ALTA loan policy or ALTA Limited Coverage Mortgage Modification Policy (MMP).
Servicers and investors with clear insight into risks and potential costs can make well-informed asset management and disposition decisions in the pandemic-impacted market.
CRE assets can present different challenges to forecasting and managing property preservation costs depending on where they are in the default cycle: Distressed properties that are occupied don’t allow access for conducting proper inspections. Once a property becomes vacant, your field services team needs to know what to prepare for. And of course, when you are considering investing in a new pool of loans, understanding any and all risk is paramount to prudent decision-making.
Accurate, timely valuations are vital to the decisions you make about the properties in your portfolio, or that you’re managing. ServiceLink provides the resources you need: experienced appraisers; technology, processes and analytics adaptable to your specifications. And our customer service team is committed to your success. As a leader in CRE servicing solutions, Bison can help you manage risk and comply with evolving regulations as you limit costs and holding times.
The Bison Process Solutions Toolkit features reports and dashboards that monitor delinquencies in portfolios by segment, and workflows enabling the servicer or attorney to see whether steps in their processes were completed in or out of standard. These mortgage portfolio analytics, along with streamlined communication from a single point of contact, and ServiceLink’s ability to handle quick turnaround and high-volume tasks allow servicers to focus on their key business initiatives.
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